Kahurere Terms of Trade

Last Updated: April 2026

These Terms of Trade apply to all purchases made through the Kahurere website. By placing an order, you agree to the following terms.

1. Definitions

  • “Kahurere” means Kahurere Limited

  • “Customer” means the person purchasing products from Kahurere

  • “Products” means all wallpaper, mural, and sample items supplied by Kahurere

  • “Order” means any purchase made through our website

2. Orders & Acceptance

  • All orders are subject to acceptance and availability

  • Orders are confirmed once full payment has been received

  • As our products are made to order, orders cannot be changed or cancelled once production has begun

3. Product Information & Colour Variations

  • All products aremade to order, and slight batch variations may occur

  • Colour differences between:

    • samples

    • digital images

    • final printed product
      are normal and expected

  • Natural variations in texture, weave, and finish are part of the product and are not considered defects

  • We recommend ordering samples before purchasing full wallpaper or mural quantities, as all products are made to order and lead times apply

4. Samples

  • Samples are made to order and require up to 10 working days for production

  • Samples are indicative only and may not perfectly match the final production batch

  • Sample costs will be shown at checkout

5. Pricing & Payment

  • All prices are in New Zealand Dollars (NZD)

  • Prices include GST unless stated otherwise

  • Full payment is required before production begins

6. Production & Lead Times

  • Samples: Please allow up to 10 working days for production

  • Wallpapers & Murals: Produced to order with an estimated 4–6 week lead time

Lead times are estimates only and may vary depending on demand and seasonality.

You’ll receive an update as soon as your order moves into production and again when it’s ready to ship.

7. Shipping & Delivery

  • Shipping is FREE throughout Aotearoa

  • Delivery timeframes are in addition to production times

  • Kahurere currently ships within New Zealand (unless otherwise stated)

  • Risk passes to you once your order has been delivered

8. Storage & Inspection

  • Wallpaper must be stored flat, dry, and away from moisture before installation

  • Please inspect all rolls before cutting or installing

  • Ensure all rolls are from the same batch before installation

9. Installation

  • Installation instructions are provided with all wallpaper and mural orders

  • Professional installation is strongly recommended

Kahurere is not responsible for issues caused by:

  • incorrect installation

  • poor workmanship

  • wall preparation

  • site conditions (e.g. moisture, uneven surfaces)

Walls must be properly prepared, sealed, smooth, dry, and fully cured before installation.

10. Returns, Refunds & Defects

  • As all products are made to order, we do not offer returns or refunds for change of mind

  • If your product is faulty, please contact us within 10 days of delivery with photos

We will offer a replacement or refund where:

  • the product is confirmed to be defective, and

  • the issue is not related to installation or handling

11. Intellectual Property

All Kahurere designs, artwork, and patterns remain the property of Kahurere Limited.

Products may not be copied, reproduced, or used for commercial purposes without permission.

12. Use of Images

We may request to share photos of your installed wallpaper or mural for marketing purposes.

By providing images, you grant Kahurere permission to use them across our website and social channels.

13. Liability

To the maximum extent permitted by New Zealand law:

  • Kahurere is not liable for indirect or consequential loss

  • Our liability is limited to the value of the product purchased

14. Privacy

Your information is used only for order processing, delivery, and communication.

We do not share your information outside of what is required to fulfil your order.

15. Force Majeure

Kahurere is not responsible for delays or failures caused by events outside our control, including supply chain disruptions, natural events, or shipping delays.

16. Governing Law

These Terms are governed by the laws of New Zealand.